Videonor

FAQ

Here are the questions most commonly asked by our customers and partners. We hope this serves to clarify the world of video conferencing and collaboration.

Q: DO I NEED TO HAVE VIDEO CONFERENCING EXPERIENCE TO WORK WITH THE VIDEONOR SOLUTIONS?

A: No, absolutely not. Videonor uses a phased approach and you can even make use of our assigned Video Care Manager, who can help you out along your video journey.

Q: DO I NEED TO HAVE VIDEO CONFERENCING EQUIPMENT TO GET STARTED?

A: No, not necessary. You can go ahead with a PC or Mac client and start using video in a matter of minutes. Alternatively, we can set up a full solution with our partners to deliver you the needed hardware, nicely packaged in a monthly subscription. We can even include a finance or leasing formula to the package.

Q: WHAT ABOUT CONNECTING TO OTHER UC TOOLS LIKE SKYPE FOR BUSINESS (LYNC)?

A: Videonor works seamlessly with Skype for Business and Cisco Jabber. Calls can be made in both directions, while keeping all call functionalities, like e.g. presentation sharing.

Q: CAN I CONNECT WITH OTHER VIDEO SYSTEMS OUTSIDE MY COMPANY?

A: Yes, you can. Videonor links up with all standards based video conferencing solutions. Interoperability between different systems is one of the core features of our platform.

Q: WHAT HAPPENS WITH MY CURRENT VIDEO ENVIRONMENT? CAN I STILL USE IT?

A: You can absolutely still use your existing equipment and nicely add them to the Videonor platform.

Q: HOW CAN HIGH QUALITY VIDEO BE ASSURED?

A: Videonor works with global roaming over a dedicated Quality of Service network with 12 PoPs accross the globe

Q: HOW AND WHERE CAN I BUY VIDEONOR SOLUTIONS?

A: You can contact us and we will point you in direction of a partner who suits you best.

Q: HOW DO I PAY FOR THESE SERVICES?

A: You can start with a trial and then continue with a fixed monthly price per user. Along the way, you can step into more interestingly priced packages for 12- or 24-month agreements.