Cookie Policy

( To view our Privacy Policy, go here: )

Effective date: September 10th, 2018
This Cookie policy is provided by:
Videonor AS (“Videonor” / “we”)
Gate 1 no. 101, 6700 Måløy, Norway Business organization number NO 997742346


Videonor’s cookie policy


Our websites and mobile/desktop apps uses small files called cookies to collect information about you and help us customise your experience. Some cookies are session based, meaning that they will remain in your browser until your visit to the site ends, and others are persistent, meaning that they will remain in your browser for a longer time, subject to the lifetime parameter set for each individual cookie. Videonor uses both session based and persistent cookies.

Videonor also uses a similar mechanism called “Local storage” which is a component of the Web storage application programming interface. It is a method by which Web pages can store information inside your Web browser. Similar to persistent cookies, this stored information exists even when you close a browser tab, surf away from the current website or close the main browser. But unlike cookies this data is not carried to the remote Web server unless sent explicitly by the web page. We use Local storage to remember choices a user has made inside a Web application, and for authentication purposes. Elements stored in browser Local storage is covered by this policy to the extent that the information stored in these elements is communicated back to the server.

This document will provide an overview of which types of cookies are used by our websites and webapps, how they are used by Videonor and/or any third parties, and how to control which cookies are set in your browser.

Cookies used by Videonor’s websites fall into four general categories:

  • Essential / necessary cookies
  • Functionality cookies
  • Performance/statistic cookies
  • Marketing cookies

The relevant legislation states that we can store essential / necessary cookies on your device. For all other types of cookies we need your consent.


Essential / necessary cookies

Essential / necessary cookies help make our websites usable by enabling basic functions like preserving state during page navigation, providing access to secure areas of the website, and to identify trusted web traffic. Our websites and webapps cannot function properly without these cookies.


Functionality cookies

Functionality cookies are not essential for the use of the websites/apps, but are used to improve ease of use and otherwise improve the overall user experience. Cookies and Local storage data in this category will allow us to retrieve user settings and authentication details across user sessions.


Performance/statistic cookies

Performance/statistic cookies help us measure how often you visit our sites and how you use them, and is generally used to improve our sites and apps, so that users have a better experience. This is done by collecting and reporting information anonymously. These cookies are sometimes placed by third party providers of web traffic analysis services.


Marketing cookies

These cookies are used to collect information about your visit to our websites, the content you have viewed, the links you have followed and information about your browser, device and your IP address, in order to display ads that are more relevant for the individual users. Marketing cookies can be used to track visitors across websites. These cookies are usually placed by third-party advertising networks.


How you can opt out from cookies

You can opt in/out from all cookies (except “Essential / necessary cookies”) from our sites by clicking “Accept” or “Reject” in the cookie consent banner. The cookie consent banner will automatically be displayed when first accessing the Videonor website using a device/browser for which we have not already registered your preferences. You can also access the cookie consent banner by clicking the “Privacy and Cookies Policy” link on our websites.

Furthermore, you can use the settings in your browser to determine if you want to accept cookies or not, or to delete existing cookies. Please note that if you do this it may impair the functionality of our websites. For more information about how to manage your cookie preferences, visit the All About Cookies and  Your Online Choices websites.

List of cookies used by Videonor:

__ab12#sessionpersistentInitiator: JavaScript Script tag.
Cloudflare __cfduidthird party5 yearsUsed by hubspot.
Google NIDthird party6 monthsThis cookie is used by Google to display the Google Maps widgets on primarily to determine and illustrate if you are signed into Google Maps or not. Videonor does not use this cookie for any tracking purposes but Google may.
Hubspot __hsscthird party30 minsThis cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 
Hubspot __hssrcsessionNone. Session cookieWhenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
Hubspot __hstcpersistent2 yearsThe main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Hubspot __ptq.gifsessionsessionSends data to the marketing platform Hubspot about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
Hubspot hubspotutkthird party10 yearsThis cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
PHPSESSIDsessionWhen the user's browser is closed.To store a simple message when a form is submitted that can be displayed on a different page.
viewed_cookie_policypersistent365 daysUsed to remember whether the visitor has accepted the use of non-necessary cookies